Business Essentials Series-Module 6 Meet & Exceed Your Clients Expectations
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The Business Essentials Series – Module 6 – Meet and Exceed Your Clients Expectations
Now you have new clients, how do you make sure you KEEP them, how do you want to come back time and again while telling their friends? this is where you really make a difference.
In this module, we examine and evaluate the factors that contribute to the creation of binding customer relations.
We look at several ways in which to KEEP the customers you have whilst attracting new ones to the fold. Some of these ways are obvious and some are hardly ever used – that’s why they give you the edge.
Care for your customers. Look after them. Bring them into the family – and they will feel the commitment you have to them. Let’s face it – their lives are bombarded daily with thousands of ads, commercials, marketers, and calls to action. Yours must be the one they look for!