When site visitors don’t get their questions answered in time, they’re likely to leave your site quickly. (“Can this horse head mask be overnight shipped?! It’s an emergency.”)
Potential customers can often leave your site without buying because they lose interest or get sidetracked.
You’re looking for a way to communicate with visitors in real-time to hold onto their attention and make those big sales you deserve.
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JivoChat is a real-time messenger that helps businesses connect directly with their prospects and customers on multiple channels.
Live chat is at the heart of JivoChat. (The heart bone’s connected to the… wait, that’s not right.)
You’ll be able to monitor people visiting your website, see the page they’re browsing, and know how many times they’ve been on your website before—in real-time.
Turn visitors into leads by engaging them in live chat on different pages as you answer questions, talk about deals, and offer your expertise.
You can use canned responses and smart suggestions based on your previous messages, making it easier to answer dozens of customer requests at the same time.
Proactively engage with every visitor on your site “in the moment” while using the live chat feature.
Today’s customers are more demanding than ever. (“I need to know the name of the chicken who laid my eggs. I won’t accept Samantha’s!”)
JivoChat allows you to bring your business to channels that your customer is already using, giving your brand a big advantage.
You’ll be able to handle customer requests from multiple sources from one dashboard, letting your team to serve leads and customers right where they are.
Connect email, Facebook, Apple Business Chat, WhatsApp, Viber, Telegram, and your phone to get all your messages and call recordings saved in one place.
Add different channels to the JivoChat platform to prospect and provide better support to your customers, wherever they may be.
Switching between apps to store customer data and chat with them can be exhausting on top of your usual 26 open browser tabs. (“Yes, I’m still using that Wikipedia page for Guy Fieri.”)
You can use JivoChat’s built-in CRM to store all customer data in one place, switching from chat feature to CRM in just one click.
To make sure no deal slips through the cracks, assign tasks to team members and set reminders while keeping things organized with statuses, tags, and a Kanban board.
You’ll be able to add existing clients to the CRM in just a few clicks by importing and uploading your customer CSV file.
See all of your clients and prospects in JivoChat’s built-in CRM, keeping it all organized with statuses, reminders, and tags.
Keeping your teammates updated on customer requests can be tricky when you’re sifting through a sea of Bob’s Burgers GIFs on Slack.
With JivoChat, you can use one messenger to handle customer requests and your team chat so nothing gets lost.
Jivo team chats are a secure alternative to private messenger apps where you can send direct messages or create a group chat to discuss customers or leads.
Use Jivo team chat to keep everyone on your team on the same page without ever leaving the dashboard.
Engaging with site visitors right when they’re making a buying decision is one of the best ways to improve conversions. (Beats giving them a handwritten coupon for a free car wash.)
JivoChat makes it easy to communicate with customers in real-time—not just through live chat on your website but also on all the other channels they’re using.
Never miss an opportunity to make a connection again.
Get lifetime access to JivoChat today!