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Effective all-in-one omni-channel messaging platform to build lasting relationships and deliver an effective conversational experience.
SupportChamp allows easy and effective communication between the customers and the customer service agents.
It can receive and send messages from different range of sources.
A customer communication platform that combines widgets, emails, social media, SMS, and your team into a single view.
This ensures all your teammates have an impact on the overall customer experience.
View all the conversations from your customers in one single dashboard.
You can filter the conversations by the incoming channel, label, and status.
Since you are getting ready to talk to your customer, bring in your teammates to assist you.
You can invite your teammates by adding their email addresses to the agent list.
Connect various channels through which your customers would be talking to you.
It can be a website live-chat, your Facebook or Twitter page, or even your WhatsApp number.
Give a human-centric 2- way of communication for your customers.
Let them reach you from multiple channels and auto-assign cases to your support analysts
Get lifetime access to SupportChamp today!